ClicksQualifiedReported
01 · What the platforms count
A click is just a click.
Google and Meta count clicks and "conversions" they define themselves. Most of that traffic never turns into a lead anyone would actually call back.
Clicks, as the platforms count them
Google Ads- Search"nursing programs near me"Click
- Search"online mba cost"Lead form
- Search"transfer credits"Click
- DisplayCampus tour bannerClick
- Search"acme university apply"Lead form
Meta- FeedOpen house videoClick
- ReelsStudent storyClick
- StoriesApplication deadlineLead form
- FeedScholarship postClick
- FeedOpen house videoClick
Every "lead form" here is a conversion to the platform. Nobody has called any of them yet.
02 · What we count
We count a lead when your team says it's real.
That happens in your CRM. We send it back to Google and Meta as an offline conversion, so their systems start learning what a good lead looks like for you.
Your CRM · lead recordSample
MTMaya ThompsonAcme University · Nursing, BSNNewContactedQualified
- Source
- Google Ads · Fall inquiry
- Owner
- Admissions counselor
- Next step
- Campus visit booked
- Form submitted from the landing page
- Counselor called. She answered.
- Marked qualified by admissions
Sent back toGoogle AdsMeta
03 · What you report up the chain
Numbers you can put in front of your boss.
Applications and enrollments, tracked from the first click to the record in your system, in a weekly email you can forward without editing it.
Weekly update · emailSample
From811 Media Group
ToDirector of Admissions, Acme University
Weekly update: what we counted, and what the platforms counted
Conversions, as the platforms report them
Qualified leads, confirmed in your CRM
The gap between those two bars is the point. We optimize to the second one.
- Applications, tracked from the first click to the record
- Enrollments, on the same chain
Forward as isReply